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Noticeboard


Reception Opening Time

From December 2019, reception opens at 8.30am. All staff are taking calls for appoinments. We have had a new phone system which allows for more calls to be held in the call queuing system..

When calling, If you are advised that the surgery is at capacity, please continue to redial. We have over 80 calls each day at 8am, we do aim to answer calls as quickly as posssible.  

 

                        

                        

                        

                        

                        

                        

                        

                                                 

Test Results

test_results6When you attend for a test of any kind you will be told how long you should expect to wait for the results. Please bear this in mind and only call the surgery after sufficient time has elapsed.

Our reception staff are not qualified to comment on results but they can advise whether the doctor has decided that they are normal. If they are abnormal, we will contact you to take further action.

Please note that we do have a strict policy regarding confidentiality and data protection. In this respect we will only give out results to the person they relate to unless that person has given prior permission for their release or if they are not capable of understanding them.

If you wish to call the surgery for your result, please call between 2pm and 5pm, pressing option 3.

 
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